Services for the Printing Industry
At GJS, we not only provide one of the largest selection of printing equipment and related consumables, we also offer a wide range of associated services to help our customers reach their full printing potential.
Scheduled Maintenance
Maintenance is a service we provide through our dedicated Customer Support Specialists who have a wealth of knowledge to perform any maintenance or service that your printer may need.Why you should have your equipment serviced with GJS:
- Peace of mind - protect your investment by having it serviced to the manufacturer's recommendations and having preventive maintenance measures in place
- Quality - ensure print remains consistent and high quality
- Preventative - make sure small problems don’t become large costly ones resulting in downtime
- Retain warranty - preventative maintenance is required in most cases for warranty retention
Remote Troubleshooting and Support
Remote troubleshooting and support are valuable services we offer through our dedicated Customer Support Specialists. They are here to assist you with any remote technical support you may need or to help troubleshoot any issues you might be facing with your printing equipment.
Our friendly and knowledgeable Customer Support Specialists are available to provide remote desktop support/assistance from Monday to Friday, between the hours of 8:00 AM and 4:30 PM through SMS/ text message, call or TeamViewer.
Outside of the above times, you can visit our self-service knowledge base which has thousands of helpful articles, how-to guides and troubleshooting tips.
We are committed to ensuring that your printing experience is smooth and efficient, addressing your concerns promptly and effectively.
Break-Fix
We offer specialised on-site and return-to-base break-fix support services delivered by our team of expert Customer Support Specialists who are dedicated to quickly diagnosing, troubleshooting, and resolving hardware, software or equipment issues.
Our emergency repair break-fix support service is designed to keep your business running smoothly by swiftly addressing any issues that arise with your printing equipment. With our skilled technicians at your service, you can focus on your core business operations while we handle the technical challenges. Trust us to keep your equipment in top condition, minimising disruptions and maximising your productivity.
Services for Screen Printers
With its origins in screen printing more than four decades ago, GJS continues to be a trusted partner to screen printing companies everywhere. Not only does GJS offer the largest and most advanced range of screen printing equipment in the Australian market, it also provided a range of services to the industry.
Stencil Making
Stencil making is a service we provide to customers that don’t have the space needed to set up a darkroom in their workshop. Stencil making is the process of put an image to be printed on the screen using emulsion and film.
Stencil making service is available using Polycol and Ulano emulsions. Both solvent resistant and water-resistant emulsions are available to suit your printing requirements. Maximum frame size is 2600mm x 1800mm.
Restretched and new screens mesh is abraded and degreased prior to coating to ensure the best stencil life. Reclaimed screens are dehazed if required and degreased ready for coating.
Screens are degreased/abraded if screen has new mesh or is degreased if previously used, prior to the screen being coated with emulsion. This ensures that the emulsion will adhere to the mesh correctly.
Screen Artwork and Film Printing
Screen artwork and film printing is a service we provide to printers that may not have the skills or time in editing images and create their own film. This service helps you get the best image and size for your screen printing projects.
The following artwork services are available. This work incurs a labour charge
- Enlargements/reductions
- Small changes to artworks
- Redrawing of artwork
- Artwork layout for screen
Artwork is to be emailed to GJS. File formats that are acceptable are PDF, AI and EPS. All fonts are to be embed (no live fonts), this ensures that fonts are not substituted when they are opened in our graphics software.
The following film printing sizes are available using Epson film positive printers: A4, A3, A2 and custom sizes upon request.
Aluminium Frame Manufacturing
GJS stocks popular 500mm x 600mm, 590mm x 790mm and 600mm x 800mm sized aluminium frames. We can also custom manufacture aluminium frames to meet your specific printing requirements – you can adjust the size, the shape, form, or even have them pre-bowed. We also have a selection of used aluminium frames in stock that may also suit your needs and budget.
Screen Stretching
One of our most popular services for screen printers is the application of new mesh to new or old screen-printing frames (wood or aluminium). We stretch the mesh of your choice across the frame and when it is at the required tension, it is glued in place using Kiwobond 930 + Kiwodur 930 adhesive.
Screen meshing and remeshing service uses SAATI Hi-Dro and Unirich Monofilament Polyester Mesh which is manufactured from high quality Swiss monofilament materials and woven on the latest Swiss and German manufactured weaving looms.
We can stretch your screens to have tension up to 35 Newtons. The maximum frame size that can be stretched is 3600mm x 2400mm OD. Frames are stretched individually to ensure correct tension across the frame.
Screen Reclaiming
If you don’t have the space needed to set up a reclaiming station in your workshop, let us remove the old stencils and stains from your screens so they can be used again for another stencil, reducing costs and minimising space needed to store the screens.
Screen Reclaiming service is available for screens up to 2600mm x 1800mm
Complete reclaim of screen (emulsion removal, dehaze and degreasing)Contact Us For Further Information
If you require any further information on our screen services please click the button below and complete the form.