Services for the Printing Industry
At GJS, we not only provide one of the largest selection of printing equipment and related consumables, we also offer a wide range of associated services to help our customers reach their full printing potential.
Scheduled Maintenance
Maintenance is a service we provide through our dedicated Customer Support Specialists who have a wealth of knowledge to perform any maintenance or service that your printer may need.Why you should have your equipment serviced with GJS:
- Peace of mind - protect your investment by having it serviced to the manufacturer's recommendations and having preventive maintenance measures in place
- Quality - ensure print remains consistent and high quality
- Preventative - make sure small problems don’t become large costly ones resulting in downtime
- Retain warranty - preventative maintenance is required in most cases for warranty retention
Remote Troubleshooting and Support
Remote troubleshooting and support are valuable services we offer through our dedicated Customer Support Specialists. They are here to assist you with any remote technical support you may need or to help troubleshoot any issues you might be facing with your printing equipment.
Our friendly and knowledgeable Customer Support Specialists are available to provide remote desktop support/assistance from Monday to Friday, between the hours of 8:00 AM and 4:30 PM through SMS/ text message, call or TeamViewer.
Outside of the above times, you can visit our self-service knowledge base which has thousands of helpful articles, how-to guides and troubleshooting tips.
We are committed to ensuring that your printing experience is smooth and efficient, addressing your concerns promptly and effectively.
Break-Fix
We offer specialised on-site and return-to-base break-fix support services delivered by our team of expert Customer Support Specialists who are dedicated to quickly diagnosing, troubleshooting, and resolving hardware, software or equipment issues.
Our emergency repair break-fix support service is designed to keep your business running smoothly by swiftly addressing any issues that arise with your printing equipment. With our skilled technicians at your service, you can focus on your core business operations while we handle the technical challenges. Trust us to keep your equipment in top condition, minimising disruptions and maximising your productivity.
Contact Us For Further Information
If you require any further information on our screen services please click the button below and complete the form.