About GJS Group Australia (formerly GJS Machinery)
GJS is Australia’s premier provider of solutions and services for the textile, promotional products, custom photo gift, sign and display industries. GJS supports an extensive range of print solutions including: heat transfer, dye sublimation, direct to garment, digital solvent, ultra violet (UV) and screen printing solutions.
With over 46 years’ experience, GJS supplies everything needed to start and operate a successful printing business including equipment, consumables, training and support.
Headquartered in Revesby, NSW, and with additional teams located in Victoria and Queensland, GJS serves customers throughout Australia, New Zealand, and the Pacific Islands.
Our Mission
To be our customers’ trusted partner by supplying innovative solutions to help them reach their potential.
Our Values
Our Dedication to Customer Service
It is our mission to exceed our customers’ expectations, so we constantly monitor our customer service scores and are proud to share them with everyone. Below you can see how our customers have rated us based on our last 100 support cases.
We also understand how important it is to ensure your purchases are dispatched as quickly as possible, so we also track this metric so you can have confidence in how quickly your order will leave our warehouse and begin making its way to you.
Please take a moment to read what our customers have said about GJS here.
The GJS Guarantee
Our Team Mission
We are a diverse, agile team that brings together decades of experience to consistently exceed our customer expectations.
Greg Stone
Managing Director
Greg literally grew up in GJS. His parents, GJS' founding Directors, brought him to work with them since he was knee high to a grasshopper. He joined the team officially in 2005 and became Managing Director in November 2012. A self-confessed aviation and car enthusiast, Greg likes to live in the fast lane - and drive in it! He likes to geek out on the latest technology and gadgets, but also enjoys disconnecting from the hustle and bustle by travelling. Greg loves working in the print industry because it is dynamic, agile and fast paced, just the way he likes his cars.
Lukas Stone
General Manager
Lukas has been with GJS since November 2010 and brings with him over 20 years' business marketing, strategic communications and management experience. Lukas has a broad remit at GJS and is responsible for its marketing strategies, business development activities, people management, and assists with the daily operations of the business. In his spare time you can find Lukas shredding some powder on his snowboard, spending time with his partner and son, or enjoying a few glasses of his favourite NZ wine. Lukas' favourite colour is blue.
Ian Stone
Sales Engineer NSW
Ian started working at GJS straight out of high school in 1992 and soon after completed a mechanical engineering apprenticeship. He now works as part of Digital Sales team and loves dealing with GJS’ awesome customers. A big baseball fan, he coaches in his spare time and when the sun goes down likes to chase the paranormal on ghost tours all around Australia - and the world! Ian really enjoys the diversity of the printing industry and has watched it evolve from screen and pad solutions, right through to today’s brilliant digital machines.
Michael Davies
Sales Engineer NSW
Michael has over 28 years’ experience working in the print industry and has worked with the GJS team since 2006. Michael forms part of the GJS Digital Sales team, but he also has extensive experience in screen printing and imparts his knowledge through GJS’ regular courses and to GJS’ customers. Just don’t tell him to go get on his bike, because he probably will! He’s an avid mountain bike rider and often shares GoPro footage of his adventures with the team. Michael’s favourite colour is sky blue.
David Evans
Sales Engineer QLD
David, or Dave as he is better known, kicked off his career at GJS in June 2015. He’s our expert on the ground in Queensland and has substantial experience in screen printing, direct to garment printing, wide format digital printing and dye sublimation. Dave is passionate about exceptional customer service and likes nothing better than contributing to our customer’s success by providing the right equipment or product so that they can achieve their creativity and business goals. When he’s not taking great care of our Queensland based customers, you’ll often find Dave in the great outdoors, indulging his passion for photography. Being from the Sunshine State, he’s also a big fan of the Brisbane Broncos and QLD State of Origin. It goes without saying that his favourite colour is maroon!
Andrew Zeiss
Sales Engineer VIC
Andrew started with the GJS team in June 2016 as part of GJS’ expansion into Victoria and the response since he has started has been amazing. Andrew has a background in wide format and outdoor signage printing but has taken to dye sublimation like a duck to water. Andrew is passionate about printing and developing the best solutions for his customers and in his spare time loves playing guitar and listening to music. Andrew’s favourite colours are cyan, magenta, yellow and black.
Kelly
Customer Service
When you call GJS, you’ll most likely get the chance to speak with the lovely Kelly. She’s our office 'Mum' and a customer service superstar. When she’s not helping our customers, you’ll find Kelly spending time with real family on the South Coast of NSW, going to local markets and watching live bands. She loves working in the print industry because it is always changing - something that she finds both interesting and amazing.
Kerry Traill
Customer Service
Kerry came to GJS in 2005 after a diverse career history in both the merchandising and catering industry. With a keen eye for detail, there’s no one better at managing the books and making sure all the figures add up. When she’s not managing the P&L, Kerry likes some R&R and spending time with her three grandchildren, dinners with her extended family and long walks along the Georges River. Kerry is passionate about learning new skills which is why she loves working in the print industry. Her favourite colour is mauve.
Frank Grech
Customer Support Supervisor
Frank started with the GJS team in 2008 as an engineer, responsible for manufacturing and refurbishing screen printing equipment. With a knack for problem solving, in 2012 his role shifted, and he became responsible for servicing, maintenance and installation of all GJS digital printing equipment. Frank was promoted to Customer Support supervisor after years of continuous customer service excellence and now lead the Support Team as they assist GJS' customers reach their full potential with print. In his spare time Frank enjoys watching sports, mainly the NRL, and he also enjoys walking/playing with his dog. Franks favourite colour is yellow.
Shawn Lewis
Customer Support Specialist
Shawn started with the GJS team in August 2023 and has over 20-years of offset printing experience and several years' experience as a field service technician. At GJS he combines his passion for printing and experience to assist customers achieve maximum uptime with their printing investments. In his spare time Shawn enjoys woodworking as well as getting out in the great outdoors and camping. His favourite colour is Royal blue.
Ishan Sethi
Customer Support Specialist
Ishan started with the GJS Melbourne team in April 2024 and brings with him more than four years' of electronics technician experience. Ishan is responsible for assisting GJS' customers both remotely and onsite, as well as equipment servicing, maintenance, and break-fix. When he's not helping customers, Ishan loves to spend time travelling with his partner and is also a horologist, which is the fancy name for someone who collects watches. He's also incredibly passionate about new technology and keeps across it as it comes out. Ishan's favourite colours are white and red.
Matt Whittard
Customer Support Specialist
Matthew started with the GJS team in May 2024 and brings with him more than 30 years' of communication experience across a broad range of solutions. Matt is responsible for assisting GJS' customers both remotely and onsite, as well as equipment servicing, maintenance, and break-fix. When he's not helping customers, Matt loves spending time 4wd/camping and kicking back at the movies. He is also a member/trainer/IT Support and duty officer of the NSW SES and enjoys passing on knowledge to new recruits. He's also incredibly passionate about automation technology and keeps across it as it comes out. Matt's favourite colours is black, can't you tell!
Rebecca Singh
Purchasing Officer
Rebecca joined the GJS team in March 2019 with an extensive history in purchasing in the pharmacy sector. Being new to the printing industry gives her the opportunity to think outside the box, bring new perspectives and get the best deal for GJS customers. In her spare time Rebecca enjoys spending time with her family, including her crazy cocker spaniel Cruz, cake decorating, anything craft related, movies (Bridesmaids and the Marvel franchise being her faves) and all types of music but especially anything from the 90's and is a self-confessed boy band tragic. Her favourite colours are coral and turquoise.
Conor Mc Polin
Marketing Associate
Conor joined the GJS team in November 2023 bringing with him two years' experience in the marketing field from working previously in the construction and equine supplement industry. Originally from Ireland Conor now calls Sydney his new home. Conor forms part of the marketing team where he works on GJS' digital strategy and marketing campaigns and the overall promotion of GJS products and services. In his spare time, he likes to paint especially with watercolour, be in nature hiking or swimming in the various rock pools in and around Sydney. Conor favourite colour is sky blue and emerald green.
Marcelo Escobar
Senior Storeperson
Marcelo has been a member of the GJS team since November 2019 and has over 14 years' experience working for many different organisations. He brings a wide range of capabilities and ideas to the GJS warehouse team with a keen eye for detail and a passion for speedy dispatch and delivery. Marcelo is a keen motor enthusiast with a love for anything with an engine and speed. His favourite pastime is enjoying the company of the ones he loves, socialising and meeting new people over a drink or two (or more!). His favourite colours are the black and white of his soccer team Colo Colo (a Chilean favourite from his hometown) as well as Ford/Sharkies blue.
Why Choose Us
Experience
We have over 40 years experiencing supporting customers in the printing industry.
Maximum convenience
At gjs.co, you can order our products 24/7 and we´ll deliver it to your door! Or simply call us. Our phones are open from 8am to 4:30pm Monday to Friday. We´ll make sure you get all the information you need to make informed decisions. It just doesn´t get any easier.
Loyalty rewards
When ordering online and when purchasing equipment offline, we reward our pre-paid customers with GJS Points. The higher the tier, the more points, rewards and other benefits you can earn. Think of it as our ‘frequent printing’ program. GJS Points can be redeemed for discount vouchers that can then be used on subsequent orders. The GJS Points Program has four tiers: Cyan, Magenta, Yellow and Black. GJS points also ‘pool’ into your company/business account. This means if you have colleagues who also shop with GJS, you all earn points that accumulate together, helping you reach higher tiers of the program faster, and increasing your redemption value. We also reward our Black-tier customers with free freight on all their orders, regardless of the order amount and no matter where they are located. It’s our way of saying thanks to our most loyal customers who continue to support us as we support them.
Stock and order visibility
Our website will show you accurate stock information when placing your order and if an item is on backorder, the estimated time of arrival dates will be shown so there are no surprises. Whether you place your order online, over the phone or via email, you can track the status of it on our website. View your previous invoices, easily reorder product and view your account statement.
Prompt dispatch of your orders
We´ll make sure to dispatch your consumables order the same day if it´s submitted before 2pm along with payment for the order.
Free Freight
We´ll deliver your order for free if you spend over a certain value on our website and live in the Sydney, Melbourne and Brisbane metro area with competitive freight charges out of these areas. Check to see if your post code qualifies online.
24hr self-service knowledge base
All the documentation to support your printing solutions can be found online in our knowledge base. Find instruction manuals, frequently asked questions, price lists, brochures, templates, colour profiles and general hints and tips.
Remote technical support
If you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
We will never compete with you
There are some distributors who both sell to their customers and simultaneously compete with them by offering printing services. GJS understands this is a clear conflict of interest and that is why it is company policy to never compete with you, our valued customer.Testimonials
"
Ben H.I would just like to thank you and the GJS team for providing such great products and service. The setup of the printer and bulk ink system took no time at all thanks to your quality products and easy to follow instructions. I almost lost faith in the whole system when I bought dodgy equipment from a guy in XXXX, but your company has restored that faith. Please thank the team for me and I will definitely be purchasing further products from your company when my business takes off.
"
Bev SalantI have dealt with most of GJS′ staff at one time or another,and I can honestly say that without exception,their staff have been courteous eager to resolve problems and do what they say they will do. Well done to you all.
"
Mark LevarI have dealt with most of your staff and one time or another. I have nothing but praise for your team. They are ALWAYS polite, courteous and very knowledgeable about all your products. Kay, at the front counter and the office ladies up stairs, Kelly and Kerry, always have a smile on their face and are willing to assist with any inquiries. I have spoken to Michael several times recently about issues with my computer and printer settings. He has not hesitated in assisting me to fix the issues. I always attend your factory to place orders in person. I can′t remember if I have ever been left standing their without being served promptly. I believe that good customer service and product knowledge are the key to a successful company. Your staff have both.
"
Terry Sheean & Keryl SmithWe commenced wide format sublimation operations in 2010. GJS Machinery supplied the equipment and service for our operations. We are pleased to recommend GJS Machinery to any business. They have provided us with excellent service, even under difficult and unusual circumstances. Every call and email enquiry we have made has been followed up professionally and swiftly. We would be more than happy to verify this recommendation to anyone contacting us directly.
"
David Wildman @ Wildmanware? The service was first class. After Roland had let me down on 3 seperate occasions Frank stepped in and took over the matter. Whilst at servicing my machine Frank explained any questions that I had and also gave me plenty of tips. Since dealing with GJS I have been very happy with the level of service from everyone that I have dealt with. Cheers guys. David