About GJS Group Australia (formerly GJS Machinery)
GJS is Australia’s premier provider of solutions and services for the textile, promotional products, custom photo gift, sign and display industries. GJS supports an extensive range of print solutions including: heat transfer, dye sublimation, direct to garment, digital solvent, ultra violet (UV) and screen printing solutions.
With over 41 years’ experience, GJS supplies everything needed to start and operate a successful printing business including equipment, consumables, training and support.
Headquartered in Revesby, NSW, and with additional teams located in Victoria and Queensland, GJS serves customers throughout Australia, New Zealand, and the Pacific Islands.
To be our customers’ trusted partner by supplying innovative solutions to help them reach their potential.
It is our mission to exceed our customers’ expectations, so we constantly monitor our customer service scores and are proud to share them with everyone. Below you can see how our customers have rated us based on our last 100 support cases.
We also understand how important it is to ensure your purchases are dispatched as quickly as possible, so we also track this metric so you can have confidence in how quickly your order will leave our warehouse and begin making its way to you.
Please take a moment to read what our customers have said about GJS here.
Our Team Mission
We are a diverse, agile team that brings together decades of experience to consistently exceed our customer expectations.
Greg literally grew up in GJS. His parents, GJS' founding Directors, brought him to work with them since he was knee high to a grasshopper. He joined the team officially in 2005 and became Managing Director in November 2012. A self-confessed aviation and car enthusiast, Greg likes to live in the fast lane - and drive in it! He likes to geek out on the latest technology and gadgets, but also enjoys disconnecting from the hustle and bustle by travelling. Greg loves working in the print industry because it is dynamic, agile and fast paced, just the way he likes his cars.
Director, Marketing & Business Development
Lukas has been with GJS since November 2010 and brings with him over 15 years’ experience driving marketing and PR campaigns, business, and communications strategy for clients both big and small. Lukas is responsible GJS’ marketing strategies and business development activities. In his spare time you can find Lukas shredding some powder on his snowboard, indulging his passion for photography, keeping fit at F45 or enjoying a few glasses of his favourite NZ sauvignon blanc - Te Koko. Lukas’ favourite colour is blue.
Ian started working at GJS straight out of high school in 1992 and soon after completed a mechanical engineering apprenticeship. He now works as part of Digital Sales team and loves dealing with GJS’ awesome customers. A big baseball fan, he coaches in his spare time and when the sun goes down likes to chase the paranormal on ghost tours all around Australia - and the world! Ian really enjoys the diversity of the printing industry and has watched it evolve from screen and pad solutions, right through to today’s brilliant digital machines.
Michael has over 28 years’ experience working in the print industry and has worked with the GJS team since 2006. Michael forms part of the GJS Digital Sales team, but he also has extensive experience in screen printing and imparts his knowledge through GJS’ regular courses and to GJS’ customers. Just don’t tell him to go get on his bike, because he probably will! He’s an avid mountain bike rider and often shares GoPro footage of his adventures with the team. Michael’s favourite colour is sky blue.
Sales Engineer - QLD
David, or Dave as he is better known, kicked off his career at GJS in June 2015. He’s our expert on the ground in Queensland and has substantial experience in screen printing, direct to garment printing, wide format digital printing and dye sublimation. Dave is passionate about exceptional customer service and likes nothing better than contributing to our customer’s success by providing the right equipment or product so that they can achieve their creativity and business goals. When he’s not taking great care of our Queensland based customers, you’ll often find Dave in the great outdoors, indulging his passion for photography. Being from the Sunshine State, he’s also a big fan of the Brisbane Broncos and QLD State of Origin. It goes without saying that his favourite colour is maroon!
Sales Engineer - VIC, SA, TAS
Andrew started with the GJS team in June 2016 as part of GJS’ expansion into Victoria and the response since he has started has been amazing. Andrew has a background in wide format and outdoor signage printing but has taken to dye sublimation like a duck to water. Andrew is passionate about printing and developing the best solutions for his customers and in his spare time loves playing guitar and listening to music. Andrew’s favourite colours are cyan, magenta, yellow and black.
When you call GJS, you’ll most likely get the chance to speak with the lovely Kelly. She’s our office 'Mum' and a customer service superstar. When she’s not helping our customers, you’ll find Kelly spending time with real family on the South Coast of NSW, going to local markets and watching live bands. She loves working in the print industry because it is always changing - something that she finds both interesting and amazing.
Kerry came to GJS in 2005 after a diverse career history in both the merchandising and catering industry. With a keen eye for detail, there’s no one better at managing the books and making sure all the figures add up. When she’s not managing the P&L, Kerry likes some R&R and spending time with her three grandchildren, dinners with her extended family and long walks along the Georges River. Kerry is passionate about learning new skills which is why she loves working in the print industry. Her favourite colour is mauve.
Customer Support Supervisor
Hailing from 'sunny' Sheffield in the UK, Steve joined the GJS team in August 2014 after emigrating to Australia. He’s a natural problem solver and is always ready with a fix to whatever problem any of our customers might have. Steve has over thirteen years’ expertise in inkjet printer troubleshooting, maintenance and repair for desktop, large format inkjet and direct to garment printers. He also has valuable skills in the area of colour management and the creation of ICC profiles and is a qualified Epson large format printer engineer. In his spare time Steve likes running, cycling and regularly participates in marathons and triathlons. His favourite colour is Royal Blue, of course!
Customer Support Specialist
We call him ‘Fix it Frank’ because he genuinely enjoys solving problems as one of GJS’ Support Specialists. Frank started at GJS as an engineer in 2008, manufacturing and refurbishing screen printing equipment. In 2012 his role evolved and he became more involved in the servicing, maintenance and repair of printing equipment as well as becoming a certified Roland service technician. Curious about all things electrical and their applications, Frank likes the creativity and endless possibility that the printing industry offers. His favourite colour is yellow.
Customer Support Specialist
Tim joined the GJS team in 2018 and brings his passion for customer service and friendly personality. Tim is forever excited by new technologies and enjoys helping others make the most out of their new toys by solving problems and puzzles. With a long history as a tutor, Tim appreciates that every person requires unique communication. When Tim isn't saving the lives of printers, he enjoys playing music and enjoying the outdoors. His favourite colour is Mandarin Orange.
Screen Printing Supplies & Services Supervisor
Stephen is our Screen Services guru and has been with GJS since 2010. He has had a long career in the screen printing and signage industry and his claim to fame is having “printed on just about every conceivable type of material around - with success!”
Screen Printing Frame Maker
Luke joined the GJS team in August 2018 and has seven years’ experience in screen printing, digital printing and pad printing. He has trade qualifications screen printing and digital printing and is also currently studying Print Communications. When he’s not making screen and stencils for our screen printing customers, Luke enjoys spending time with his family, going to the beach, zoos, animals parks and supporting Ex Service Organisations. His favourite colour is scarlet red as this was the colour of his old army unit 4 RAR CDO.
Rebecca joined the GJS team in March 2019 with an extensive history in purchasing in the pharmacy sector. Being new to the printing industry gives her the opportunity to think outside the box, bring new perspectives and get the best deal for GJS customers. In her spare time Rebecca enjoys spending time with her family, including her crazy cocker spaniel Cruz, cake decorating, anything craft related, movies (Bridesmaids and the Marvel franchise being her faves) and all types of music but especially anything from the 90's and is a self-confessed boy band tragic. Her favourite colours are coral and turquoise.
Terry is GJS’ speedy (legally of course!) delivery driver and has been helping us with on-time deliveries to Sydney-based customers since he joined the team in 2012. When he isn’t navigating Sydney’s congested roadways dropping off orders to customers and picking up screens for our Screen Services team, Terry enjoys watching sports including rugby league, cricket and chilling out at home by his pool.
ExperienceWe have over 40 years experiencing supporting customers in the printing industry.
Maximum convenienceAt gjs.co, you can order our products 24/7 and we´ll deliver it to your door! Or simply call us. Our phones are open from 8am to 4:30pm Monday to Friday. We´ll make sure you get all the information you need to make informed decisions. It just doesn´t get any easier.
Loyalty rewardsWhen ordering online and when purchasing equipment offline, we reward our pre-paid customers with GJS Points. The higher the tier, the more points, rewards and other benefits you can earn. Think of it as our ‘frequent printing’ program. GJS Points can be redeemed for discount vouchers that can then be used on subsequent orders. The GJS Points Program has four tiers: Cyan, Magenta, Yellow and Black. GJS points also ‘pool’ into your company/business account. This means if you have colleagues who also shop with GJS, you all earn points that accumulate together, helping you reach higher tiers of the program faster, and increasing your redemption value. We also reward our Black-tier customers with free freight on all their orders, regardless of the order amount and no matter where they are located. It’s our way of saying thanks to our most loyal customers who continue to support us as we support them.
Stock and order visibilityOur website will show you accurate stock information when placing your ordering and if an item is on backorder, the estimated time of arrival dates will be shown so there are no surprises. Whether you place your order online, over the phone or via email, track the status of it on our website. View your previous invoices, easily reorder product and view your account statement.
Prompt dispatch of your ordersWe´ll make sure to dispatch your consumables order the same day if it´s submitted before 2pm along with payment for the order.
Free FreightWe´ll deliver your order for free if you spend over $300 on our website and live in the Sydney, Melbourne and Brisbane metro area with competitive freight charges out of these areas. Check to see if your post code qualifies online.
24hr Self-service support portalAll the documentation to support your printing solutions can be found online in our Technical Support Portal. Find instruction manuals, frequently asked questions, price lists, brochures, templates, colour profiles for printers and general hints and tips.
Remote technical supportIf you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
We will never compete with youThere are some distributors who both sell to their customers and simultaneously compete with them by offering printing services. GJS understands this is a clear conflict of interest and that is why it is company policy to never compete with you, our valued customer.
"Megan and Chris Totterman
We have received the ChromaBlast paper that I ordered with you yesterday. Just want to thank you for sending so quickly. We have been dealing with you guys for nearly a year now and I just want to tell you what a great business GJS are to work with. All transactions are a breeze! Thanks again.
The staff at GJS have had a huge impact in helping me start my small sublimation business and are always there to help. I always get a friendly welcome and the help i need even when things are really busy. Its been a great pleasure doing business with GJS and look forward to doing much more in the years to come.
I would just like to thank you and the GJS team for providing such great products and service. The setup of the printer and bulk ink system took no time at all thanks to your quality products and easy to follow instructions. I almost lost faith in the whole system when I bought dodgy equipment from a guy in XXXX, but your company has restored that faith. Please thank the team for me and I will definitely be purchasing further products from your company when my business takes off.
Thank you very much for your excellent service. I was thinking that I would have to purchase the clear film from an overseas source, then I found your web site with the product I wanted and in stock and no over priced rip off shipping charges. I received the goods in 2 days, tried the product and it performs as I wanted. Thank you very much great to do business with an Australian company. I will certainly recommend to others who are interested.
Fantastic support received from Steve. Really appreciate the timely and generous response. There's a reason we recommend GJS to everyone!