About GJS Group Australia (formerly GJS Machinery)
GJS is Australia’s premier provider of solutions and services for the textile, promotional products, custom photo gift, sign and display industries. GJS supports an extensive range of print solutions including: heat transfer, dye sublimation, direct to garment, digital solvent, ultra violet (UV) and screen printing solutions.
With over 44 years’ experience, GJS supplies everything needed to start and operate a successful printing business including equipment, consumables, training and support.
Headquartered in Revesby, NSW, and with additional teams located in Victoria and Queensland, GJS serves customers throughout Australia, New Zealand, and the Pacific Islands.
To be our customers’ trusted partner by supplying innovative solutions to help them reach their potential.
It is our mission to exceed our customers’ expectations, so we constantly monitor our customer service scores and are proud to share them with everyone. Below you can see how our customers have rated us based on our last 100 support cases.
We also understand how important it is to ensure your purchases are dispatched as quickly as possible, so we also track this metric so you can have confidence in how quickly your order will leave our warehouse and begin making its way to you.
Please take a moment to read what our customers have said about GJS here.
Our Team Mission
We are a diverse, agile team that brings together decades of experience to consistently exceed our customer expectations.
Greg literally grew up in GJS. His parents, GJS' founding Directors, brought him to work with them since he was knee high to a grasshopper. He joined the team officially in 2005 and became Managing Director in November 2012. A self-confessed aviation and car enthusiast, Greg likes to live in the fast lane - and drive in it! He likes to geek out on the latest technology and gadgets, but also enjoys disconnecting from the hustle and bustle by travelling. Greg loves working in the print industry because it is dynamic, agile and fast paced, just the way he likes his cars.
Director, Marketing and Business Development
Lukas has been with GJS since November 2010 and brings with him over 15 years’ experience driving marketing and PR campaigns, business, and communications strategy for clients both big and small. Lukas is responsible GJS’ marketing strategies and business development activities. In his spare time you can find Lukas shredding some powder on his snowboard, indulging his passion for photography, keeping fit at F45 or enjoying a few glasses of his favourite NZ sauvignon blanc - Te Koko. Lukas’ favourite colour is blue.
Sales Engineer NSW
Ian started working at GJS straight out of high school in 1992 and soon after completed a mechanical engineering apprenticeship. He now works as part of Digital Sales team and loves dealing with GJS’ awesome customers. A big baseball fan, he coaches in his spare time and when the sun goes down likes to chase the paranormal on ghost tours all around Australia - and the world! Ian really enjoys the diversity of the printing industry and has watched it evolve from screen and pad solutions, right through to today’s brilliant digital machines.
Sales Engineer NSW
Michael has over 28 years’ experience working in the print industry and has worked with the GJS team since 2006. Michael forms part of the GJS Digital Sales team, but he also has extensive experience in screen printing and imparts his knowledge through GJS’ regular courses and to GJS’ customers. Just don’t tell him to go get on his bike, because he probably will! He’s an avid mountain bike rider and often shares GoPro footage of his adventures with the team. Michael’s favourite colour is sky blue.
Sales Engineer QLD
David, or Dave as he is better known, kicked off his career at GJS in June 2015. He’s our expert on the ground in Queensland and has substantial experience in screen printing, direct to garment printing, wide format digital printing and dye sublimation. Dave is passionate about exceptional customer service and likes nothing better than contributing to our customer’s success by providing the right equipment or product so that they can achieve their creativity and business goals. When he’s not taking great care of our Queensland based customers, you’ll often find Dave in the great outdoors, indulging his passion for photography. Being from the Sunshine State, he’s also a big fan of the Brisbane Broncos and QLD State of Origin. It goes without saying that his favourite colour is maroon!
Sales Engineer VIC
Andrew started with the GJS team in June 2016 as part of GJS’ expansion into Victoria and the response since he has started has been amazing. Andrew has a background in wide format and outdoor signage printing but has taken to dye sublimation like a duck to water. Andrew is passionate about printing and developing the best solutions for his customers and in his spare time loves playing guitar and listening to music. Andrew’s favourite colours are cyan, magenta, yellow and black.
When you call GJS, you’ll most likely get the chance to speak with the lovely Kelly. She’s our office 'Mum' and a customer service superstar. When she’s not helping our customers, you’ll find Kelly spending time with real family on the South Coast of NSW, going to local markets and watching live bands. She loves working in the print industry because it is always changing - something that she finds both interesting and amazing.
Kerry came to GJS in 2005 after a diverse career history in both the merchandising and catering industry. With a keen eye for detail, there’s no one better at managing the books and making sure all the figures add up. When she’s not managing the P&L, Kerry likes some R&R and spending time with her three grandchildren, dinners with her extended family and long walks along the Georges River. Kerry is passionate about learning new skills which is why she loves working in the print industry. Her favourite colour is mauve.
Customer Support Supervisor
We call him ‘Fix it Frank’ because he genuinely enjoys solving problems as one of GJS’ Support Specialists. Frank started at GJS as an engineer in 2008, manufacturing and refurbishing screen printing equipment. In 2012 his role evolved and he became more involved in the servicing, maintenance and repair of printing equipment as well as becoming a certified Roland service technician. Curious about all things electrical and their applications, Frank likes the creativity and endless possibility that the printing industry offers. His favourite colour is yellow.
Customer Support Specialist
Igor joined the GJS team in November 2020 and brings with him several years of problem solving and supporting customers in the retail and IT industries. Originally from Rio de Janeiro, Igor now calls Melbourne home. Igor is passionate about technology and how it is constantly evolving. He has had a keen interest in computers since he was a child and while he used to pull computers apart as a kid, he now focuses on putting them back together as one of GJS' Customer Support Specialists. In his spare time he like to do Brazilian Jiu Jitsu, swimming, anything out and about in nature as well as coming up with vegan versions of authentic dishes. Igor's favourite colour is purple.
Customer Support Specialist
Josh has been with the GJS team since September 2022 having started his career in the printing industry in 2014. Prior to his current role with GJS, Josh was working in pre-press and production so brings with him a unique perspective whilst still being able to relate to and understand customers' needs. When he's not helping out GJS customers as one of our Customer Support Specialists, Josh likes to follow as much sport as he possibly can and in his spare time also plays golf, although he freely admits that his golfing skills are sub...par. When he's not on the golf course or following his favourite sporting teams, Josh likes nothing more than curling up with a good book. His favourite colour is orange.
Rebecca joined the GJS team in March 2019 with an extensive history in purchasing in the pharmacy sector. Being new to the printing industry gives her the opportunity to think outside the box, bring new perspectives and get the best deal for GJS customers. In her spare time Rebecca enjoys spending time with her family, including her crazy cocker spaniel Cruz, cake decorating, anything craft related, movies (Bridesmaids and the Marvel franchise being her faves) and all types of music but especially anything from the 90's and is a self-confessed boy band tragic. Her favourite colours are coral and turquoise.
Tom joined the GJS team in 2021 as a Marketing Associate after gaining experience of all things advertising at a marketing agency. He loves the variety of marketing challenges that GJS presents, whether it’s creating content for one of the many communication channels, analyzing marketing results or photographing new products, Tom is always willing to learn the ins and outs of it. While he’s not working at GJS, Tom spends his time photographing people, running a small portrait business. His favourite colour is Jensen green, the same colour as his bicycle he rides everywhere.
Screen Services & Electrical Support
Luke joined the GJS team in August 2018 and has seven years’ experience in screen printing, digital printing and pad printing. He has trade qualifications screen printing and digital printing and is also currently studying Print Communications. When he’s not making screen and stencils for our screen printing customers, Luke enjoys spending time with his family, going to the beach, zoos, animals parks and supporting Ex Service Organisations. His favourite colour is scarlet red as this was the colour of his old army unit 4 RAR CDO.
Terry is GJS’ speedy (legally of course!) delivery driver and has been helping us with on-time deliveries to Sydney-based customers since he joined the team in 2012. When he isn’t navigating Sydney’s congested roadways dropping off orders to customers and picking up screens for our Screen Services team, Terry enjoys watching sports including rugby league, cricket and chilling out at home by his pool.
Mike started with GJS in August 2018 and ensures that the GJS warehouse runs like a well-oiled machine. He has been working in warehousing, transport and logistics since 2008 and has worked in many different roles in the industry from picking and packing orders, loading, and unloading trucks, supervising staff, and liaising with freight companies. Mike is a proud metalhead and loves heavy metal music. He goes to gigs regularly, collects heavy metal vinyl records, CD's and everything else heavy metal related. He also sings in his own heavy metal band 'The Plague' and loves fronting the band playing live. He also loves travelling the world and exploring new places with his fiance Kat, and cooking up a storm in the kitchen and on his BBQ.
Marcelo has been a member of the GJS team since November 2019 and has over 14 years' experience working for many different organisations. He brings a wide range of capabilities and ideas to the GJS warehouse team with a keen eye for detail and a passion for speedy dispatch and delivery. Marcelo is a keen motor enthusiast with a love for anything with an engine and speed. His favourite pastime is enjoying the company of the ones he loves, socialising and meeting new people over a drink or two (or more!). His favourite colours are the black and white of his soccer team Colo Colo (a Chilean favourite from his hometown) as well as Ford/Sharkies blue.
ExperienceWe have over 40 years experiencing supporting customers in the printing industry.
Maximum convenienceAt gjs.co, you can order our products 24/7 and we´ll deliver it to your door! Or simply call us. Our phones are open from 8am to 4:30pm Monday to Friday. We´ll make sure you get all the information you need to make informed decisions. It just doesn´t get any easier.
Loyalty rewardsWhen ordering online and when purchasing equipment offline, we reward our pre-paid customers with GJS Points. The higher the tier, the more points, rewards and other benefits you can earn. Think of it as our ‘frequent printing’ program. GJS Points can be redeemed for discount vouchers that can then be used on subsequent orders. The GJS Points Program has four tiers: Cyan, Magenta, Yellow and Black. GJS points also ‘pool’ into your company/business account. This means if you have colleagues who also shop with GJS, you all earn points that accumulate together, helping you reach higher tiers of the program faster, and increasing your redemption value. We also reward our Black-tier customers with free freight on all their orders, regardless of the order amount and no matter where they are located. It’s our way of saying thanks to our most loyal customers who continue to support us as we support them.
Stock and order visibilityOur website will show you accurate stock information when placing your order and if an item is on backorder, the estimated time of arrival dates will be shown so there are no surprises. Whether you place your order online, over the phone or via email, you can track the status of it on our website. View your previous invoices, easily reorder product and view your account statement.
Prompt dispatch of your ordersWe´ll make sure to dispatch your consumables order the same day if it´s submitted before 2pm along with payment for the order.
Free FreightWe´ll deliver your order for free if you spend over a certain value on our website and live in the Sydney, Melbourne and Brisbane metro area with competitive freight charges out of these areas. Check to see if your post code qualifies online.
24hr self-service knowledge baseAll the documentation to support your printing solutions can be found online in our knowledge base. Find instruction manuals, frequently asked questions, price lists, brochures, templates, colour profiles and general hints and tips.
Remote technical supportIf you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
We will never compete with youThere are some distributors who both sell to their customers and simultaneously compete with them by offering printing services. GJS understands this is a clear conflict of interest and that is why it is company policy to never compete with you, our valued customer.
I have dealt with Kelly mostly with placing orders & she acts promptly on processing orders, which is helpful when some of my customers want things done ′yesterday′!!! by the time I place the order, some days I have an invoice within minutes.... I pay this & then have a ′thankyou for payment′ email also within minutes of paying the account! Helps keep my business running smoothly & allows me to then fast track my customer orders. I have also spoken with Michael, Stephen and Greg in regards to product knowledge etc. They have all been helpful and don′t mind explaining things in a way that we as smaller businesses understand & relate to. they have a good understanding of their products & services.
"Russell Cooper @ Techsoft
I have to say, the service and support from GJS is faultless, and frankly, it beats any other supplier that I have come across. When I compare what the GJS crew delivers, compared to say, a large manufacturer and supplier of design oriented equipment, it begs the question..."why can't all companies be this dedicated and passionate about servicing their clients? Every call, without fail, gets a person on the other end of the line. Every support call, has a 100% rate of satisfaction, Every enquiry, if requiring a call-back, is processed within minutes...and the support crew actually know exactly how the products work." As well, every time I stuff up an order for a client....a very nice lady there forgives me :-)
The guys have always been very helpful with anything that we need and help us to solve any problems that we have had with the printing and the sublimation process, they have all been great. A few times when we have needed something urgently they have been able to send it overnight so that we have it the next day on the Gold Coast, great service. Even when buying a 2nd hand one arm bandit it looked new when we got it.
Any phone dealings I have had have been very professionally handled and it has never been too much trouble to either double check what stock is actually on hand, or any new purchases with equipment that I may be contemplating I have been very satisfied with the level of help we have received. Even after numerous calls on a particular product it has never been too much trouble to pass on information. Running a print shop business in country South Australia it is always difficult to get the rignt information regarding products as we don′t get to look at the product in the flesh. Great service guys!
"Terry Sheean & Keryl Smith
We commenced wide format sublimation operations in 2010. GJS Machinery supplied the equipment and service for our operations. We are pleased to recommend GJS Machinery to any business. They have provided us with excellent service, even under difficult and unusual circumstances. Every call and email enquiry we have made has been followed up professionally and swiftly. We would be more than happy to verify this recommendation to anyone contacting us directly.