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"Russell Cooper @ Techsoft
I have to say, the service and support from GJS is faultless, and frankly, it beats any other supplier that I have come across. When I compare what the GJS crew delivers, compared to say, a large manufacturer and supplier of design oriented equipment, it begs the question..."why can't all companies be this dedicated and passionate about servicing their clients? Every call, without fail, gets a person on the other end of the line. Every support call, has a 100% rate of satisfaction, Every enquiry, if requiring a call-back, is processed within minutes...and the support crew actually know exactly how the products work." As well, every time I stuff up an order for a client....a very nice lady there forgives me :-)
A pity that I didnt buy my equipment from you, as the training course looks very useful, most other companies seem to be sadly lacking in technical help in use of their products, so it is basically a matter of trial and error, which is somewhat costly, a misprinted mug isnt worth much.