|GJS||Emulsion Coating Trough|
1 Products Found
"Russell Cooper @ Techsoft
I have to say, the service and support from GJS is faultless, and frankly, it beats any other supplier that I have come across. When I compare what the GJS crew delivers, compared to say, a large manufacturer and supplier of design oriented equipment, it begs the question..."why can't all companies be this dedicated and passionate about servicing their clients? Every call, without fail, gets a person on the other end of the line. Every support call, has a 100% rate of satisfaction, Every enquiry, if requiring a call-back, is processed within minutes...and the support crew actually know exactly how the products work." As well, every time I stuff up an order for a client....a very nice lady there forgives me :-)
To my complete surprise the ink you sent arrived this morning. I wanted to extend my thanks to you and GJS for what is a rare example of customer service. It is comforting to know I am doing business with professionals. Thanks again for such swift response.