Products From Garment Tools
4 Products Found
I contacted this company a few months back because I was concerned at the amount of fly-by-night stuff that seemed to be available via e-Bay and I did not want to get burned, so looked for an established business. I have found GJS and in particular Greg excellent to deal with. I lobbed on their doorstep unannounced after talking to Greg via email and phone and said I wanted to buy an intermediate kit. It turned out they did not have a 1410 printer in stock so Greg immediately said he would up-grade to the next level 7 colour machine at no extra cost. We had some teething troubles with the printer which - may have been my fault. However there was never a suggestion of this and Greg replaced the printer with a new one without question. Now that we are up and running, I am very happy with the equipment. Note I up-graded to a Geo Knight mug press which now seems to have been the right decision as I think the horizontal loading of this machine definitely has benefits over the GJS one. Note this was Greg′s recommendation but only when I asked him which one he would prefer to use. In short, I would say that you can go ahead and by from GJS without fear that you will be left in the lurch or ripped off by them.
GJS is the only supplier of screen printing materials I have dealt with, however I had contacted other companies prior to finding GJS to enquire about suitable products and services to start my business. I found that most of the other companies were no willing to offer advice to me as I was not ′in the industry′ and was therefore regarded as a bit of a tyre kicker. I found GJS via a web search and made my initial contact via phone and received positive and helpful advice. My first personal contact was with Joe the afternoon before my one day screen printing course, he was very helpful and informative and provided a great deal of assistance to me in the purchase of my screens and printing table as well as suitable inks and associated products. Most, if not all my customer service has been provided by Joe and I am very grateful for his professionalism and attention to detail. Being country based I am unable to shop personally and rely upon post/courier for delivery and therefore have had only limited contact with the other staff at GJS, but must say that I have been more than happy with the way all enquiries have been dealt with and issues resolved.