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I would like to commend Greg for his prompt and helpful efficiency. I′m sure he gets bombarded with support issues but manages to handle all my calls with great professionalism and most importantly manages to sort my issue to my satisfaction not just fob me off as some support staff might.
I have dealt with Kelly mostly with placing orders & she acts promptly on processing orders, which is helpful when some of my customers want things done ′yesterday′!!! by the time I place the order, some days I have an invoice within minutes.... I pay this & then have a ′thankyou for payment′ email also within minutes of paying the account! Helps keep my business running smoothly & allows me to then fast track my customer orders. I have also spoken with Michael, Stephen and Greg in regards to product knowledge etc. They have all been helpful and don′t mind explaining things in a way that we as smaller businesses understand & relate to. they have a good understanding of their products & services.
Why Choose GJS
Remote technical supportIf you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
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