Ceramic Money Box/Piggy Bank
All fragile items, including ceramic and glass products, are inspected before dispatch to ensure there are no breakages. GJS take great care packing and labelling fragile parcels however we cannot take responsibility for damages during transit. Insurance may be purchased at an additional cost at time of order. It is the recipients responsibility to inspect all parcels before accepting the delivery - an insurance claim cannot be processed if a signature is obtained at time of delivery.
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I contacted this company a few months back because I was concerned at the amount of fly-by-night stuff that seemed to be available via e-Bay and I did not want to get burned, so looked for an established business. I have found GJS and in particular Greg excellent to deal with. I lobbed on their doorstep unannounced after talking to Greg via email and phone and said I wanted to buy an intermediate kit. It turned out they did not have a 1410 printer in stock so Greg immediately said he would up-grade to the next level 7 colour machine at no extra cost. We had some teething troubles with the printer which - may have been my fault. However there was never a suggestion of this and Greg replaced the printer with a new one without question. Now that we are up and running, I am very happy with the equipment. Note I up-graded to a Geo Knight mug press which now seems to have been the right decision as I think the horizontal loading of this machine definitely has benefits over the GJS one. Note this was Greg′s recommendation but only when I asked him which one he would prefer to use. In short, I would say that you can go ahead and by from GJS without fear that you will be left in the lurch or ripped off by them.
I experienced an installation problem with a dye sub printer - the assistance offered was fantastic and easy
Why Choose GJS
Remote technical supportIf you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
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