Replacement Heating Elements For GJS Mug Heat Transfer Press
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GJS is the only supplier of screen printing materials I have dealt with, however I had contacted other companies prior to finding GJS to enquire about suitable products and services to start my business. I found that most of the other companies were no willing to offer advice to me as I was not ′in the industry′ and was therefore regarded as a bit of a tyre kicker. I found GJS via a web search and made my initial contact via phone and received positive and helpful advice. My first personal contact was with Joe the afternoon before my one day screen printing course, he was very helpful and informative and provided a great deal of assistance to me in the purchase of my screens and printing table as well as suitable inks and associated products. Most, if not all my customer service has been provided by Joe and I am very grateful for his professionalism and attention to detail. Being country based I am unable to shop personally and rely upon post/courier for delivery and therefore have had only limited contact with the other staff at GJS, but must say that I have been more than happy with the way all enquiries have been dealt with and issues resolved.
"Russell Cooper @ Techsoft
I have to say, the service and support from GJS is faultless, and frankly, it beats any other supplier that I have come across. When I compare what the GJS crew delivers, compared to say, a large manufacturer and supplier of design oriented equipment, it begs the question..."why can't all companies be this dedicated and passionate about servicing their clients? Every call, without fail, gets a person on the other end of the line. Every support call, has a 100% rate of satisfaction, Every enquiry, if requiring a call-back, is processed within minutes...and the support crew actually know exactly how the products work." As well, every time I stuff up an order for a client....a very nice lady there forgives me :-)
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Prompt dispatch of your ordersWe´ll make sure to dispatch your consumables order the same day if it´s submitted before 2pm along with payment for the order.
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