New Era Gloss Poster Black
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GJS is the only supplier of screen printing materials I have dealt with, however I had contacted other companies prior to finding GJS to enquire about suitable products and services to start my business. I found that most of the other companies were no willing to offer advice to me as I was not ′in the industry′ and was therefore regarded as a bit of a tyre kicker. I found GJS via a web search and made my initial contact via phone and received positive and helpful advice. My first personal contact was with Joe the afternoon before my one day screen printing course, he was very helpful and informative and provided a great deal of assistance to me in the purchase of my screens and printing table as well as suitable inks and associated products. Most, if not all my customer service has been provided by Joe and I am very grateful for his professionalism and attention to detail. Being country based I am unable to shop personally and rely upon post/courier for delivery and therefore have had only limited contact with the other staff at GJS, but must say that I have been more than happy with the way all enquiries have been dealt with and issues resolved.
I have dealt with most of your staff and one time or another. I have nothing but praise for your team. They are ALWAYS polite, courteous and very knowledgeable about all your products. Kay, at the front counter and the office ladies up stairs, Kelly and Kerry, always have a smile on their face and are willing to assist with any inquiries. I have spoken to Michael several times recently about issues with my computer and printer settings. He has not hesitated in assisting me to fix the issues. I always attend your factory to place orders in person. I can′t remember if I have ever been left standing their without being served promptly. I believe that good customer service and product knowledge are the key to a successful company. Your staff have both.
Why Choose GJS
Stock and order visibilityOur website will show you accurate stock information when placing your ordering and if an item is on backorder, the estimated time of arrival dates will be shown so there are no surprises. Whether you place your order online, over the phone or via email, track the status of it on our website. View your previous invoices, easily reorder product and view your account statement.
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