Windows 10 and your Digital Printer

Windows 10 and your Digital Printer

SYDNEY, Australia - September 1, 2015

Upgrading to Windows 10? If so then we've prepared this handy article that details which printers and software applications are already supporting the new operating system. There's also some recommendations from manufacturers and suppliers on whether to upgrade or stay with your current O/S until further testing is done. If you're still unsure, call or email the team here at GJS.

This article will be updated when manufacturers provide us with further information so please check back for updates.

If you have any further questions or want to know how to confirm your current software and firmware version please don’t hesitate to contact


DTG Drivers

Brother printer drivers are fully compatible with Windows 10 upgrades and new installations across all platforms, which includes the following printers:

  • GT-3
  • GT-782
  • GT-541

It is important to check you are running the latest printer firmware and PC driver versions before attempting to upgrade to Windows 10.


Garment Creator

GJS has tested Garment Creator v1.2.2 on Windows 10 and confirms it works.

At time of publishing, Epson has not officially announced support for Windows 10 for their Direct to Garment printer.


Basic tests have been run on pre-release versions of Windows 10 and no issues have been found running the ErgoSoft RIP Software components and Dongle drivers on the new OS.

However extensive tests on the final release build have not been completed. As such, despite tests showing no problems running the software on Windows 10, at this stage Ergosoft does not recommend you upgrade to the new OS.


Only the latest version and build of all CADlink commercially available software products provide support of Windows® 10.

No previous versions or builds of any CADlink software products have been tested using, or "officially" support Windows® 10.

List of CADlink software builds and revisions that support Windows® 10:

  • SignLab- v9.1 Build 8
  • EngaveLab- v9.1 Build 8
  • Digital Factory/ Digital Factory Apparel- v3 Build 5.22.00
  • FilmMaker- v4 Build 5.22.00
  • ProfileLab- v9.1 Build 8



The latest version of VersaWorks provide support of Windows® 10.

7 Sep 2015: There has been reports of some upgrade compatibility problems of drivers on Windows 10 when upgrading from Windows 7/8 and 8.1. If you experience any issues please contact the support team at GJS as we will be able to help.



CreativeStudio is fully compatible with Windows 10 upgrades and new installations.

PowerDriver and ChromaBlast Drivers

All versions of PowerDriver for Virtuoso are compatible with Windows 10 upgrades and new installations.
For users of other platforms, there are minimum versions of PowerDriver/ChromaBlast Driver required to be compatible with Windows 10.

  • Virtuoso Systems
    • N/A
  • SubliJet-R/ChromaBlast-R Systems
    • All Ricoh Printers: Minimum Version 3.6.0 
  • SubliJet-IQ Systems
    • Epson Stylus Pro 4550: Minimum Version 3.6.0
    • Epson Stylus Pro 4880: Minimum Version 4.5.8
  • SubliJet-E Professional Systems
    • Epson SC T3200: Minimum Version 4.2 
    • Epson SC T3000: Minimum Version 3.6.8 

For users of systems not listed above, there is no compatible PowerDriver/ChromaBlast software available. We recommend you do not upgrade to Windows 10.


Customers currently running Sawgrass WinProfile will be able to update to Windows 10 on their existing computer without any compatibility issues.

Users who wish to install WinProfile on a new Windows 10 computer will be able to do so only for the following systems. Customers looking to install a WinProfile solution for a printer not included on this list should not attempt to do so on a computer running Windows 10:

  • SubliJet-R Systems
    • Ricoh SG 3110DN/7100DN: Minimum Version 1.0.0 
  • SubliJet-E Professional Systems
    • Epson SC T3200/5200/7200: Minimum Version 1.1.0 
    • Epson SC T3000/5000/7000: Minimum Version 1.1.0
    • Epson Stylus Pro 7700/9700: Minimum Version 3.0.2 
    • Epson Stylus Pro 7890/9890: Minimum Version 3.0.2 
  • SubliJet-IQ Pro Photo Systems
    • Epson Stylus Pro 7890/9890: Minimum Version 1.1.0 

About GJS
GJS is Australia’s premier provider of solutions and services for the textile, promotional products, custom photo gift, sign and display industries. With over 41 years’ experience, GJS supplies everything needed to start and operate a successful printing business including equipment, consumables, training and support. Headquartered in Revesby, NSW, and with additional teams located in Victoria and Queensland, GJS serves customers throughout Australia, New Zealand, and the Pacific Islands. For more information visit: GJS and the GJS logo are trademarks or registered trademarks of GJS. Other names are trademarks of their respective owners.

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