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As always outstanding support and professionalism. Hands down when it comes to customer service and getting results GJS nail it every time!! Well done
I contacted this company a few months back because I was concerned at the amount of fly-by-night stuff that seemed to be available via e-Bay and I did not want to get burned, so looked for an established business. I have found GJS and in particular Greg excellent to deal with. I lobbed on their doorstep unannounced after talking to Greg via email and phone and said I wanted to buy an intermediate kit. It turned out they did not have a 1410 printer in stock so Greg immediately said he would up-grade to the next level 7 colour machine at no extra cost. We had some teething troubles with the printer which - may have been my fault. However there was never a suggestion of this and Greg replaced the printer with a new one without question. Now that we are up and running, I am very happy with the equipment. Note I up-graded to a Geo Knight mug press which now seems to have been the right decision as I think the horizontal loading of this machine definitely has benefits over the GJS one. Note this was Greg′s recommendation but only when I asked him which one he would prefer to use. In short, I would say that you can go ahead and by from GJS without fear that you will be left in the lurch or ripped off by them.