Roland Pigment Water Based Ink Cartridge
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Any phone dealings I have had have been very professionally handled and it has never been too much trouble to either double check what stock is actually on hand, or any new purchases with equipment that I may be contemplating I have been very satisfied with the level of help we have received. Even after numerous calls on a particular product it has never been too much trouble to pass on information. Running a print shop business in country South Australia it is always difficult to get the rignt information regarding products as we don′t get to look at the product in the flesh. Great service guys!
I have dealt with most of your staff and one time or another. I have nothing but praise for your team. They are ALWAYS polite, courteous and very knowledgeable about all your products. Kay, at the front counter and the office ladies up stairs, Kelly and Kerry, always have a smile on their face and are willing to assist with any inquiries. I have spoken to Michael several times recently about issues with my computer and printer settings. He has not hesitated in assisting me to fix the issues. I always attend your factory to place orders in person. I can′t remember if I have ever been left standing their without being served promptly. I believe that good customer service and product knowledge are the key to a successful company. Your staff have both.
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