Sublimation Marketing Kit
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I have dealt with most of your staff and one time or another. I have nothing but praise for your team. They are ALWAYS polite, courteous and very knowledgeable about all your products. Kay, at the front counter and the office ladies up stairs, Kelly and Kerry, always have a smile on their face and are willing to assist with any inquiries. I have spoken to Michael several times recently about issues with my computer and printer settings. He has not hesitated in assisting me to fix the issues. I always attend your factory to place orders in person. I can′t remember if I have ever been left standing their without being served promptly. I believe that good customer service and product knowledge are the key to a successful company. Your staff have both.
Just writing to say a BIG thanks especially to Kerry and the gang. Was really great of you to express post out the ladies wallet. And the extra item was just a lovely thought. I was in no hurry for the item and understand that mix-ups happen, was just expecting it to be tacked onto my next order. But instead I was delighted at you customer service in handling this issue. Thanks again guys :)
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