Thinner No. 7 (SV)
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To my complete surprise the ink you sent arrived this morning. I wanted to extend my thanks to you and GJS for what is a rare example of customer service. It is comforting to know I am doing business with professionals. Thanks again for such swift response.
"Tracey Crossley @ Graphplas Australia
I would just like to say a big thank you to Stephen Tuck - my Ricoh just ran out of ink and I was a day away from the long weekend with a big job on the go. I rang (normally web order) GJS at 4.10pm and got put through to Stephen, who took my order and told me that freight had already left for the day :( I was in a bit of a panic, and asked if there was an Austpost near by that he could express post it to me........well the next day at 9.30am the courier pulled up with the inks on board. WOW!
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Remote technical supportIf you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
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