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Hi Greg, I just wanted to let you know that I received the cartridge unit today and all is up and running beautifully. I cannot thank you enough for helping me out with my problem. It is much appreciated. When someone goes that extra mile it shows they really care about their customers - something not often seen these days. As I said to you before, GJS Machinery has become my main supplier and after the fantastic service received from you again, they will continue to be so.
I have dealt with Kelly mostly with placing orders & she acts promptly on processing orders, which is helpful when some of my customers want things done ′yesterday′!!! by the time I place the order, some days I have an invoice within minutes.... I pay this & then have a ′thankyou for payment′ email also within minutes of paying the account! Helps keep my business running smoothly & allows me to then fast track my customer orders. I have also spoken with Michael, Stephen and Greg in regards to product knowledge etc. They have all been helpful and don′t mind explaining things in a way that we as smaller businesses understand & relate to. they have a good understanding of their products & services.
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